3 minutes Brad Reeksting, Chief of Staff at Ignition Group, speaks on the importance of setting and reviewing goals, and aligning your team’s efforts to complete these goals.
4 minutes Yonela Ndabankulu, Marketing Manager CX: VAS Product, discusses why and how customer-centric marketing needs to be prioritised for the benefit of both customer and brand.
4 minutes Will Talbot, Head of Non-Regulated Products (NRP) at Ignition Group, has a track record of delivering products and services that offer both the customer and the company significant value, but what are the factors that he believes makes a great product ‘sticky’?
3 minutes Robyn Talbot, Head of Employee Experience (EX) at Ignition Group, speaks on relationships, trust and leadership.
4 minutes Impact Sourcing is much more than just a buzzword, says Sashnee Pitt, Head of Learning and Development for Ignition Group.
3 minutes Karuna Rathnasamy, Head: Operational Quality, Risk & Compliance, explains why Quality Assurance is integral to Ignition Group’s business.
2 minutes Diagrid, like Dapr, is an exceptional product that can revolutionise how developers produce and manage products.
6 minutes Mark Mitchell, Greg Goosen and John Hawthorne delved into how and why South Africa is the upcoming Customer Experience destination. Read on to find out what they had to say at the Masterclass session at the BPESA Global Business Services Investor Conference.
3 minutes We had a chat with Greg about building a business development team for the company and growing our business in international markets such as the USA, UK and Australia. Find out how he plans to do it.
3 minutes The launch of Diagrid into the commercial realm marks a major milestone in the technology that drives Ignition Groups business, as well as many other complex technology companies around the world.
5 minutes Digital transformation is a major buzzword but Ignition Group’s Kerry Janse Van Rensburg speaks technology integration and the value of data.
4 minutes Businesses that do look after their people, provide healthy work environments, and pay high regard to communication and valuing employees’ work, must protect these values vigorously.
< 1 minute Digital Transformation means different things to different people. There’s a misperception that it simply means moving things from an offline environment to an online one.
< 1 minute With six years in the industry, Mak’s insights are invaluable. We’re lucky to have her managing Ignition’s online presence in this fast-paced digital world! Meet Mak, and share in her insights – watch the vlog here: