Ignition Group is a technology solutions provider that was established in Durban, South Africa in 2002. Our company was founded by Sean and Don Bergsma, brothers who had a vision of leveraging technology to provide innovative solutions that would improve the lives of people in South Africa and beyond, and who still head up the business today.
In our early years, we focused on developing software solutions for the telecommunications industry, including customer relationship management (CRM) systems and billing platforms. As we grew, we expanded our offerings to include a wider range of technology solutions, including traditional Business Process Outsourcing, digital marketing, E-Commerce, and logistics.
Today, we are one of the largest technology companies in South Africa, employing over 4,000 people across a range of business units. We have expanded our presence in South Africa with offices in Johannesburg and Cape Town, and internationally, with offices in the United States, the United Kingdom, and Portugal.
One of the key factors behind our success has been our focus on innovation and customer-centricity. We have a strong culture of entrepreneurship, encouraging our employees to think creatively and develop new solutions that meet the evolving needs of our customers.
In addition, we have a strong commitment to social responsibility, with a range of initiatives aimed at supporting disadvantaged communities in South Africa. These initiatives include education and skills development programs, as well as community upliftment projects.
At Ignition Group, we continue to be a leading technology solutions provider in South Africa and beyond, with a strong focus on innovation, customer-centricity, and social responsibility. We are committed to continually improving and adapting our solutions to meet the ever-evolving needs of our customers and the wider community.
Ignition Group’s Founder and Chief Operations Officer, Donovan Bergsma, is a charismatic and highly focused individual with a strong entrepreneurial flair. Don is output orientated, with an eye on the prize. His diverse and in-depth understanding of technology and its ever-changing environment means he doesn't just work in this field, he lives it.
With over 15 years at Ignition Group, Mark's dedication to business development and operational efficiency has propelled him to the role of CCO at Ignition CX. His leadership has been key in forging global partnerships and securing contracts, while he has also been instrumental in developing and pioneering SaaS products. Mark’s dedication to people development, career growth and job creation aligns perfectly with Ignition’s vision of solving our country’s unemployment challenges.
Siddeek Rahim is an entrepreneurial innovator with extensive executive and board-level experience in telecommunications, IT and financial services. As part of Ignition Group's leadership team, he oversees retail strategy for our Telco division, including uConnect. He foresees significant growth opportunities for Ignition Telco Retail and is passionate about expanding these businesses into the South African market.
We believe in building our society, and by contributing to the growth and upliftment of the communities around us, we see the tangible outcome of our efforts.
We believe in taking responsibility for the health of our communities. These are the communities who provide us with the best talent, and we take pride in ensuring these communities thrive.
