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Contact Centre International

Team
Overview

Ignition Group is a specialist in Customer Lifecycle Management, Sales and Service. Working closely with our partners to provide innovative solutions that deliver positive acquisition and customer satisfaction results. Our aim is to be a genuine extension of your brand, vision and values whilst delivering true ROI. 

Fast paced, ever changing, and exciting. That’s what you’ll experience in the International Sales and Services environment. Our skilled Sales Experts get great rewards and professional experience working with international Customers and Partners — giving them fantastic opportunities. No two days are the same — and out-of-the-box thinking is key

Kerushan Naidu
Contact Centre Sales and Services

Disciplines

Our offering of Marketing services, driven by cutting-edge technology and techniques, includes:
  • Social Media and Display Advertising
  • Organic Search Engine Optimisation
  • Content Development
  • Paid Search
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Accordion Content
Accordion Content

Business function

South Africa is fast becoming the preferred destination for outsourcing with a strong cultural affinity with UK, USA and Australia, offering value beyond a cost arbitrage.  

Our International Contact Centre functions as an extension of our international clients to grow their client base by driving acquisition through outbound or inbound contact, as well as increase the net worth of their existing customer base by adopting sales through service. 

In addition to this, the Customer Services division of this department provides ongoing support and customer service to existing customers of our international clients.

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Department Vacancies

Don’t see what you’re looking for? We’re always on the look out for top talent – send your CV to: